Noise is inescapble, especially if you work in an open-plan office. In that environment, everyone sits out in the open and noise is everywhere.
You can become easily distracted which causes you to lose concentration. And your caller’s can be distracted too, which for them, can be frustrating, and leave them questioning your professionalism.
So what can you do?
1. Try to get your Management to attack noise by installing sound absorbing materials, or cubicles or both. In some cases, this may be a longshot, but well worth the ask.
2. Buy professional grade noise canceliing headsets for your voice and video calls. Look for a good quality noise canceling microphone, and a headset that has Active Noise Cancellation (to remove noise so you’re not distracted).
3. Employ the use of neep noise canceling software. neep will remove your background noise, and it will remove the noise from your caller too. neep will also separate your voice from others, enhance it, and automatically adjust volume so you’re heard loud, clear and consistent.