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Set up neep in two minutes.

Everything you need to get neep running on your computer — system requirements, a quick video, and a step-by-step walkthrough.

System requirements

What neep needs to run

neep is light on resources and runs on Windows, macOS and Linux — including ARM machines.

Operating systemMinimum versionCPUDiskRAM
macOS10.15 CatalinaIntel 5th-gen Core i3 (2014 or later), or Apple M1 / M2800 MB free4 GB (8 GB recommended)
WindowsWindows 10 (version 1809)Intel 5th-gen Core i3 (2014 or later), or AMD Steamroller @ 2.0 GHz500 MB free4 GB (8 GB recommended)
LinuxUbuntu 20.04 · Debian 10 · Fedora 37Intel 5th-gen Core i3 (2014 or later), or AMD Steamroller @ 2.0 GHz500 MB free4 GB (8 GB recommended)

Watch first

Quick setup video

Getting started

Three steps to quiet calls

1

Open neep and choose your devices

Once neep is installed, open it, select your preferred microphone and speaker, and turn it on. Turning on speaker noise cancellation also cleans the noise coming from the person you’re talking to — so if their dog is barking, you’ll barely hear it.

2

Register your voice

Register your voice so neep knows to focus on you and quiet other voices and sounds around you. Make sure it’s switched on.

3

Select neep in your call app

In your meeting or calling software — Zoom, Microsoft Teams, Google Meet, RingCentral, GoTo, 8×8, and many others — set neep as your default microphone and speaker. That’s it.

Dial in the settings: make sure Echo cancellation and HD voice are checked, turn microphone noise reduction to the max, and enable Enhanced noise cancellation for best performance. Use the Test Audio tab to hear your mic with and without neep before you hop on a live call.

Need the full walkthrough with screenshots? See the complete setup guide, or browse troubleshooting steps for common fixes.

Still stuck?

Our U.S.-based team is here Monday–Friday, 7am–4pm PT. Contact us or email info@neep.com.

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