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Frequently asked questions
Everything about neep — how it works, what it runs on, pricing and privacy. Still stuck? Contact us.
neep is an AI-based software application designed to remove distracting background noise when you’re on computer-based voice and video calls. It focuses on your voice, reduces the sounds around you, and gives your callers a clearer audio experience.
Noise reduces productivity and is distracting to everyone on a call. neep gives you and your callers a cleaner, more focused calling experience, so you get more done and cut out the annoyance of background noise.
Yes. neep reduces unwanted sound in your background and in your caller’s background as well — both ends of the call.
neep works on Windows, Mac, and Linux computers, including Windows-on-ARM (Snapdragon) and Apple Silicon (M-series) machines — neep built its ARM support with Qualcomm for the Snapdragon chips in newer AI laptops. neep does not currently run on mobile phones (iPhone or Android) or Chromebooks. Minimum specs:
Windows: Windows 10 (version 1809) or above; CPU: Intel 5th-gen Core i3 (Broadwell, 2014 or later) or AMD Steamroller @2.0 GHz; Disk: 500 MB free; RAM: 4 GB (8 GB recommended).
Mac: macOS 10.15 Catalina or above; CPU: Intel 5th-gen Core i3 (2014 or later), or Apple M1/M2; Disk: 800 MB free; RAM: 4 GB (8 GB recommended).
Linux: Ubuntu 20.04 / Debian 10 / Fedora 37; CPU: Intel 5th-gen Core i3 (2014 or later) or AMD Steamroller @2.0 GHz; RAM: 4 GB (8 GB recommended).
You can use neep with popular voice and video apps such as Microsoft Teams, Google Meet, RingCentral, Zoom, Slack, Discord, Loom, and OBS — and more. Basically, anywhere you can select your microphone or speaker device, you can use neep. These are examples, not limits.
Yes. Beyond live calls, neep can clean up and enhance recorded audio files, giving you professional-quality results on your audio projects without needing separate software.
No. neep is designed for computers, not mobile phones or tablets.
It records your voice so neep can identify and isolate it from other voices. That means neep keeps your voice clear and front-and-center while reducing other people’s voices in your background — something most noise tools struggle with.
neep is $12 per user per month, or $9 per user per month billed annually. You can start with a 14-day free trial — no credit card required. There’s no free-forever plan; the trial is the free option. See full details on the pricing page.
Yes. neep comes with a 14-day free trial so you can decide if it’s right for you, no credit card required. Sign up for your free trial here.
On calls you might deal with noisy coworkers, equipment sounds, and traffic, or — for remote workers — babies crying, pets, or cafe noise. neep helps dramatically reduce these sounds and more.
Yes. neep reduces other people’s background voices while enhancing your own, so your caller hears you clearly and not the people around you.
Both are strong noise-cancellation tools and similar in price, but a few things set neep apart. First, versatility: neep runs on Windows, Mac, and Linux (including ARM), so it fits more setups. Second, voice registration: neep learns your voice and isolates it from other human voices nearby — the differentiator most tools struggle with. Third, audio-file cleanup: you can use neep to remove noise from recorded meetings and podcasts, not just live calls. And finally, support: neep comes with U.S.-based support by phone, email, text, and live chat, Monday through Friday, 7:00 a.m. to 4:00 p.m. PST, from our team in Northern California.
neep enhances your voice quality and volume, so you come across loud, clear, confident, and consistent.
Yes — neep delivers HD stereo voice for clear, high-quality sound.
Three things. neep works for both your live calls and your recorded files, so it’s more versatile. Its AI filters noise automatically, so you don’t have to fiddle with presets. And it works locally on your machine — no uploading files to a third-party server — for better privacy.
neep removes noise from both ends of the call, so your callers hear you and not your background — and you hear them without their background noise. It also isolates your voice from others and enhances your clarity and volume, so you’re easier to hear.
Yes. neep restores the audio signal to make your voice sound crisper and more natural.
neep alone handles both. You won’t need a separate app to remove noise from your recordings — neep cleans your live calls and your audio files.
Yes. You can throttle the amount of noise reduction for both your microphone and speakers, and toggle HD voice and echo cancellation — so you stay in control of your audio.
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