Elevate your RingCentral experience and say goodbye to distracting background noise!

This blog will explore how neep, a powerful noise cancellation software, seamlessly integrates with your RingCentral voice and video applications to give you crystal-clear communication. And, it will give you a step-by-step guide on how to get started using neep, and how to set it up.

Why neep for RingCentral?

While RingCentral delivers exceptional audio quality, external factors like your microphone can impact your sound. Even the best headsets or audio devices have limitations:

  • Partial Noise Cancellation: Headsets and conference phones, for example, vary in their noise canceling abilities, and these devices can't eliminate all the background noise which means you and your callers are probably going to hear it. This can lead to distractions, frustration, decreased productivity, confidentiality issues as well as a compromised image.
  • Limited Functionality: Headsets don't address your caller's background noise, and because of this, you can easily get distracted by their noise. Additionally, typical audio devices are incapable of isolating and enhancing the sound of your voice which can lead to inconsistencies in how you come across to your callers.

For these, and other reasons, neep is the noise canceling solution you've been looking for.

neep Bridges The Gap:

neep noise cancellation software complements your existing audio devices (headsets, conference phones etc) to provide a superior RingCentral experience. Where your audio device leaves off, is where neep picks up.

Here's how to set up neep when using RingCentral:

1. Download and Configure neep:

  • Visit neep.com and download the software.
  • Within RingCentral, navigate to "Settings" -> "Audio."
  • Set the "Microphone" and "Speaker" to "neep microphone" and "neep speaker.”

2. Open and Configure neep App:

  • Launch neep from the taskbar up arrow and click on the purple "n" icon.
  • Select your audio device (headset, conference phone, or audio device you’re using) in the "Microphone" and "Speaker" drop-down menus.
  • Set "Microphone" to "On" and "Speaker" to "Off" (neep will suppress sounds like podcasts, music, movies etc, so you’ll want this off. Later, you can return here to change it to on, if you’re on a call with someone who has noise going on in their background).

3. Register Your Voice and Optimize Settings:

  • Follow the prompts to register your voice within neep.
  • When done registering your voice, make sure "Register your voice" is on and "Enhanced Background noise cancellation" is checked.
  • Click the settings icon (gear symbol) and under "General," and verify the following:
    • Launch at system startup is checked
    • Echo cancellation is checked
    • HD Voice is checked
    • Microphone and Speaker noise reduction levels are both set to 100%
    • Click on “Premium Noise Canceling Settings” making sure that “Enhanced noise cancellation” is checked.

4. Test and Use neep:

  • Perform a test call within the neep app to experience the difference in audio quality with neep on, and off.
  • When making a RingCentral call, verify "neep microphone" and "neep speaker" are both displayed.
  • Click "Join audio by computer" to begin your clear and professional RingCentral call.

Better Sounding Calls Are Just A Click Away

When you choose neep noise canceling software, you're making a statement that you take noise, and all the issues that go with it, seriously. Better sounding calls, a better image, less frustration, and greater productivity are a mouse click away. Just go to neep.com to get started.

We’re Here To Help:

For any questions or assistance setting up neep, Headset Advisor (established in 1994) is here to help! Contact us and unlock the power of crystal-clear RingCentral communication with neep noise cancellation software, or to get a personalized, compatible product recommendation.